Trenzic Shipping Policy
📦 Order Processing
All orders are processed and dispatched within 2–5 business days
Orders placed on weekends or public holidays will be processed on the next working day
🌍 Delivery Timeline
| Location | Delivery Time |
|---|---|
| Metro Cities | 3–5 working days |
| Non-Metro/Tier 2–3 | 5–8 working days |
| Remote Areas | 7–10 working days |
⏱️ Delivery times may vary due to courier delays, weather conditions, or festive rush
💸 Shipping Charges
✅ FREE shipping on orders above ₹999
Prepaid Orders: ₹49 shipping fee
Cash on Delivery (COD): ₹69 flat fee
🚫 We currently ship within India only
⚠️ Delivery Policy
🚫 Failed Deliveries:
- 1 re-delivery attempt for failed deliveries
- Failed re-delivery results in order cancellation
- Shipping charges not refundable
📦 Damaged Packages:
- Take clear photos immediately
- Contact us within 24 hours
- Replacement/exchange if eligible
📡 Order Tracking
Track your package in real-time with tracking link sent via:
📧 Email or 📱 SMS
Ensure your contact information is correct during checkout
📬 Need Help?
📧
info@trenzicwear.com
📱
@trenzicwear
Typically respond within 2 business hours