Trenzic Wear

Refund & Exchange Policy - Trenzic

Refund & Exchange Policy

🔄Do You Offer Refunds?

❌ No, we do not offer cash or payment gateway refunds.

✅ Instead, we offer exchanges or store credit for eligible orders under our 7-Day Exchange Policy.

🧾What Can I Get Instead of a Refund?

You may exchange for a different size or design (if available), or receive a store credit for future use.

⚠️Refunds Will NOT Be Issued In These Cases:

  • If the product is not liked (color/style preference)
  • Incorrect size selection (check Size Chart)
  • Used, washed, or damaged items
  • COD orders (due to non-refundable processing)

💳Rare Situations Where Refunds May Be Issued

If your order can't be fulfilled due to stock or severe damage with no replacement.

Refunds processed to your original payment method in 7–10 working days.

🛡️A Note to Our Customers

We’re a small, passionate team focused on affordability and quality. Your understanding supports our mission.

📬Need Help?

Email: support@trenzic.in

Instagram: @trenzicwear